Ward Clerk Job Description Samples

Ward Clerk Job Description Sample 1:

Job Setting: Regional Hospital

Grade 12 graduate or equivalent required
College diploma in Secretarial or Medical Office Administration preferred

- Experience, Skill, and Ability
- Knowledge of medical terminology required
- Accurate computer keyboarding skills required
- Experience on Meditech system
- Previous experience as a Ward Clerk in an acute care setting preferred
- Effective communication and organizational skills with diplomacy, accuracy and attention to detail required
- Effective time management skills and the ability to work independently or within the team
- Knowledge and experience with the staff scheduling module and the various Collective Agreements (ONA, OPSEU, SEIU) preferred
Demonstrated ability to fulfil role within Attendance Support Program parameters

Principal Duties:
- Complete reception and clerical tasks applicable to the needs of a nursing unit
- Booking appointments, order entry, arranging transportation, as required
- Staffing and scheduling for nursing units in compliance with union contracts
- Booking of patient appointments as necessary
- Ensure patient charts are in order
- Will perform other related duties

Ward Clerk Job Description Sample 2:

Job Setting: Emergency Department, Regional Hospital

As a member of the Emergency Department, the principal responsibilities of the WARD CLERK include: performing patient admitting/registration function; performing patient administrative services; organizing and maintaining patient charts, electronic and paper information filing systems(s); performing reception responsibilities; performing unit administrative services; providing routine clerical support services; ensuring efficient operation of the unit, within scope of authority; performing cross-functional duties, as assigned and/or required; performing other duties consistent with the job classification, as assigned and/or required.

- At minimum, completion of high school or recognized equivalent
- Completion of a post secondary secretarial arts program at the certificate level or recognized equivalent preferred
- Knowledge of medical terminology
- General knowledge of office practices, processes and procedures
- Previous on-the-job word processing and spreadsheet experience
- Experience working in a fast paced environment
- Experience working in a health care environment an asset
- Experience working in a Microsoft Office software environment an asset
- Two (2) years practical and related experience
- Ability to work in a team environment
- Ability to handle difficult patients and/or situations
- Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to Hospital standards
- Exercise initiative and good judgment with ability to multi-task
- Compliance with confidentiality requirements under Hospital Privacy Policy
- Effective organizational, interpersonal, and communication skills
- Knowledge of applicable legislative, Hospital and/or departmental policies
- Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand


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